Who am I buying from?
In the 1970's, the Corvette hobby was much different than it is today. It was a time of swap meets, not catalogs or internet buying power. It was a time of new soft bumpers, catalytic converters and modest horsepower. It was also a time when new Corvette parts were scarce and most Corvette owners spent time sifting through used parts at swap meets. It was then that Jerry Kohn, a Corvette enthusiast from Michigan, was searching out much needed parts for a 1958 Corvette. He soon found that the parts he needed were either unavailable, of poor quality or overpriced. Luckily, being a tool and die maker by trade allowed Jerry the opportunity to build tooling and die cast his first reproduction parts, grille teeth for 1953-1960 Corvettes. In October of 1974, he took his first sets of reproduction grille teeth to a Corvette show in Illinois. Soon other Corvette owners were asking for grille teeth and Jerry began making sets for fellow restorers. The need for reproduction Corvette parts greatly exceeded Jerry's expectations. There was a demand for quality reproduction parts and Corvette Central was born. In the early years Jerry, with the help of his then teenage son Scott, sold his parts mostly at swap meets around the country. Today the team at Corvette Central consists of 80 full-time employees including Jerry's wife, son Scott, daughter and son-in-law. In March of 2001, we moved the administrative offices, order fulfillment and warehouse operations into a new 40,000 square foot facility. Our manufacturing facility remained in downtown Sawyer where it started. Incorporated into the move was the implementation of a new automated order picking system, which interfaces with the computer network making it possible to pull orders and put away inventory more efficiently. The system also controls inventory levels and purchasing quantities. To fill the need for an ever-increasing span of Corvette parts has required an ongoing commitment to research and development. Corvette Central continues to spend time and resources to develop and manufacture many of our own products, 3000 right here in Sawyer, Michigan. In 2004, we added an additional 11,500 square feet to the warehouse and a new 25,000 square foot manufacturing facility adjoining our main building, putting the entire operation in one location for the first time in 30 years! Corvette Central produces 6 generation specific parts catalogs and an accessory catalog which features gifts and accessories for every year Corvette. The seven catalogs total over 850 full color pages listing over 40,000 parts.
What is your Shipping Policy?
- Please allow 7-10 business days to receive your order.
- Small packages are sent by U.S. Postal Service Priority or Express Mail. This service is the fastest and most economical for this size of package. The U.S.P.S. delivers to the continental United States as well as Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and military addresses (APO/FPO) Monday through Saturday. Larger packages will be shipped regular ground service by UPS. Ground service delivers to a large section of the U.S. within 3 days from our location.
- Corvette Central offers Next Day, 2 Day, and 3 Day air delivery services. Saturday delivery service is only available with Next Day air charges plus an additional $12.50.
- Note: Air shipping charges are determined by dimensional weight.
- International Orders-We have shipped Corvette parts to every corner of the globe-from one small part, to large wholesale orders. Since arrangements vary depending on size of order, location and timing, please contact us for the most efficient and economical means of shipping your order. Please note: Orders shipping outside the United States or Canada are normally held to ship complete unless you specify otherwise. International order line: 269-426-8833.
- Out of stock items-Due to the wide variety of parts we distribute, out of stock items are unavoidable in some cases. Normally items not in stock are shipped in 7 to 10 business days. We automatically ship out of stock items or, if you wish to cancel your items, please call for a cancellation number.
- Rush Service-If you need your order processed and shipped the same day, we offer “RUSH” service. For an additional $3.95, orders received before 3:00 PM ET will be processed and shipped that same day. Orders received after 3:00 PM will ship the following business day using the “RUSH” service. To place an order with "Rush" service, please call our order department at 800-345-4122. This service is not available online.
- Truck Freight-Parts noted for Truck Freight shipping and any other item exceeding carrier size or weight limits will be shipped by truck. All items being truck shipped must be prepaid or charged to a credit card.
- Canada-Corvette Central ships to Canada via UPS exclusively. We have entered into an arrangement to act as an agent of the Canadian government in order to collect all duties, taxes and brokerage when your order is processed. We will then remit all collected monies to the appropriate government entities. This allows you to know the total cost of your order to be delivered to your door, at the time your order is placed. There are no hidden charges! The exception to this program is Prince Edward Island. Orders shipping to this province will be processed through a Canadian brokerage house as in past.
- Handling and Insurance-A handling charge is included in the shipping charge on all orders. We feel this is the fairest way to cover a variety of increasing costs without arbitrarily raising parts prices. For protection against loss or damage of your purchase, all shipments are insured. Insurance costs are included in shipping charges.
Do you ship internationally?
No
What is your Return Policy?
- There is no need to call for authorization. Fill out the return slip enclosed with your shipment, and send the package back to us. It is recommended that you insure the package and retain your receipt of shipment.
- No returns shipped COD will be accepted.
- Items must be returned in the original packaging within 30 days of invoice date for a refund of product cost to the original terms on the invoice.
- Items returned within 30 days not in the original packaging are subject to a 25% restocking fee.
- Items returned after 30 days not in a condition to be resold will be repaired and returned at the customer's expense. If the item is not repairable it will be returned to the customer at the customer's expense.
- Items returned after 30 days in the original packaging you will be issued a refund to the original terms on the invoice less a 25% restocking fee.
- Items returned after 30 days not in the original packaging will be returned to the customer at the expense of the customer.
- No returns on electrical products or tools.
- No returns of a partial set, parts will be mailed back to the customer at customer's expense.
- Additional restrictions apply; please refer to your catalog.
- Exception returns may result in a merchandise credit.
What Customer Service help do you offer?
Calling from the USA please call: 800-345-4122 269-426-3342
Foreign Orders Please Call: 269-426-8833
Fax 800-635-4108 269-426-4108
Corvette Central P.O. Box 16 13550 Three Oaks Road Sawyer, MI 49125
|